Senior Server (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Tantalus Estate

  Auckland, Auckland/Northland

Tantalus Estate is accepting expressions of interest for the role of Senior Server.  This role involves close communication with the manager on duty and making sure customers receive the highest quality and most professional of service. As a senior server you will go above and beyond and create a memorable experience for each guest with your knowledge of our estate, food, wine, beers, chefs, brewers and wine makers.

This role requires:

  • Excellent customer service
  • Friendly and open demeanour with co workers and guests
  • Knowledge about wines, beers, cocktails, and food
  • Attention to detail
  • Ability to work in a team
  • Excellent time management skills and ability to multitask
  • Ability to handle pressure and high stress situations and maintain a relaxed and positive manner 

Duties include:

  • Customer service
    • Greeting and interacting with guests in a friendly and professional manner
  • Completing food and drink orders
    • Taking customer orders in a professional and friendly manner
    • Ensure tables are properly maintained and cleared, drinks are topped up, etc.
    • Running and clearing of plates and glasses
  • Opening and closing duties
    • Setting up restaurant in an efficient and tidy manner
    • Ensure restaurant is clean and ready for the following days service
  • Wine Service
    • Proper opening and pouring of corked wine bottles

During our slow season this position may expand in assisting other crucial roles in the business hours to stay consistent to the role. Flexibility in hours and days of the week a must. A minimum of 2+ years in a similar role is essential. International service experience is an asset, but not required. Must be willing to stay on the island as this role may require you to miss the last ferry in the evening. Must be legally entitled to work in New Zealand.

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