Cellar Door Host
(Wine Jobs:
Vineyards & Cellars )
Full Time
Cloudy Bay Vineyards
South Island, Marlborough,
Marlborough
DESCRIPTION
Cloudy Bay Winery not only captures the essence of Marlborough but also embodies New Zealand's luxury to the world. The luxury of space and time, of intimate moments and nature’s rarest qualities. At Cloudy Bay, we are passionate about creating wines which express our regional and national character, through the Cloudy Bay lens.
We’re looking for enthusiastic new cellar door staff to bring their wine knowledge and top-standard customer service ability to create authentic and unique tasting experiences for our guests. In this role you will have the opportunity to build an intimate knowledge of our wines and winemaking process and use this knowledge to generate sales from positive customer experiences. You will be given training and on-the-job support to establish you as a successful member of our fun, focused and collaborative team.
Our Cellar Door is open seven days, so successful applicants will need to be available to work flexible hours including weekends and public holidays from October through to April. Some shorter contracts will also be available.
In this role, you will be responsible for:
- Delivering exceptional customer service to Jack’s Raw Bar, the tasting bar and retail area at all times
- Assisting Cellar Door Supervisors with the delivery of tour group tastings
- Processing sales of bottled wine, food produce and merchandise through the retail area
- Assisting with guided tastings at the tasting bar, demonstrating your intimate knowledge of all of the Cloudy Bay wines
- Confidently recommending and selling our wines and all menu offerings, and make informed suggestions for food and wine matches
REQUIREMENTS
In order to succeed in this position, you will have:
- A significant experience in hospitality
- Prior knowledge of best practice in service and food/wine
- A passion for customer service, creating engaging experiences with customers
- Exceptional ability to provide sophisticated and memorable service
- A high standard of personal presentation
- High energy and a positive, pro-active approach
How To Apply
Click on the Apply button in the link below
https://cloudy-bay-vineyards.workable.com/jobs/320251