Wine & Hospitality Ambassador / Cellar Door Host

Are you passionate about wine, people and creating memorable experiences? Join our small family team and become part of sharing the world of Hans Herzog with our visitors and customers.

This is a versatile, hands-on role for someone with strong wine knowledge and a natural flair for hospitality and sales. You may come from wine, sommelier or premium hospitality - what matters most is your ability to connect with people, represent our wines with confidence and help make things happen.

You’ll host tastings and private wine experiences, welcome guests to the estate and cottage, develop wine sales and customer relationships and support the day-to-day running of our small business.

What you will do

• Host warm, personal wine experiences for our guests
• Introduce our wines with knowledge, enthusiasm and a natural flair for sales
• Welcome and care for our cottage guests throughout their stay
• Build lasting relationships with guests and encourage wine club membership
• Manage cellar door sales and the point-of-sale system
• Coordinate bookings through our website and travel partners
• Assist with day-to-day office administration
• Support sales and marketing activities, including digital communications and social media

We’re looking for someone who

• Has a genuine passion for wine and hospitality
• Enjoys connecting with people and building lasting relationships
• Is confident, warm and naturally attentive to guests
• Has a good understanding of wine, through education or experience
• Is commercially minded and comfortable with wine sales
• Is organised and confident with everyday administration and technology
• Is comfortable with tools such as Shopify, Microsoft Office and social media
• Brings a positive, professional attitude and shares our values of authenticity, artisanship and quality

Salary and Benefits
Competitive salary and the opportunity to work closely alongside the vigneron owners of our small family estate. This offers a unique insight into every aspect of our wine business, from vineyard and winery to vintage, hospitality, sales and marketing - with the opportunity to take on genuine responsibility and contribute your own ideas.

For those interested, you can also get involved hands-on in winery, vineyard and vintage activities.

Applicants need to be a New Zealand resident or hold a current New Zealand work visa.