Food & Beverage Supervisor (Wine Jobs: Wine Retail & Sommelier)

Full Time

  SO Auckland

  Auckland CBD, Auckland/Northland

Bursting with local energy, SO/Auckland is part of Accor's lifestyle brand collective Ennismore. 

Situated in the downtown Britomart district, SO/Auckland is a luxury designer hotel, offering 130 rooms, a restaurant, rooftop bar, lobby bar and café, conferencing facilities as well as a spa & fitness centre.

We are currently recruiting for an F&B Supervisor. This is a hand's on role as you are assisting in the day to day running of our outlets as well as our conferencing department.

We need a passionate, creative, playful and confident leader to join our great team!

Your responsibilities would include:

  • Being responsible for opening and closing of the outlet
  • Ensuring smooth operations of the outlet with compliance to health & safety standards
  • Attending Daily shift briefings and preparing duty logs
  • Ensuring guest satisfaction is achieved and proper standards are always followed
  • Leading and building a strong team with sound knowledge of the food and beverage offerings

We would prefer if you have:

  • Previous experience in similar role
  • Knowledge of NZ and International wines
  • A passion for creating amazing experiences for others
  • Proven leadership capabilities
  • Excellent communications skills, both verbal and written
  • Knowledge of Simphony or similar point of sale system
  • Knowledge of ResDiary or similar reservation system
  • A willingness to work weekends and public holidays
  • A passion for 5* service where the guests are always first
  • The right to live and work in New Zealand (required)


Why Accor?

Being a part of the Accor Hotels family we are a large, diverse and dynamic company. We are guest obsessed and passionate about our people!

Accor offers opportunities, growth, and a culture of inclusion to let each individual shine. We place people at the heart of what we do, and nurture real passion for service and achievement beyond limits. We go beyond diversity to foster a culture of inclusion. Ours is a stage where individuality is celebrated, creativity encouraged, and agility rewarded. 

SO/ Benefits:

  • Staff meal provided per shift
  • Uniform and dry-cleaning of uniform
  • Workplace App for all staff - Keep Whatsapp and FB for your friends and family
  • International accommodation and retail discounts across varying Accor Hotels properties
  • Family & Friends Global Hotel Discounts
  • 'Work Your Way' - speak with us about your desired work life balance and make your perfect balance a reality.
  • Ongoing reward and recognition incentives and awards.
  • Opportunities for further development and worldwide career progression within Accor
  • Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)
  • Up to 50% discount on meals and spa treatments
  • Employee Assistance Programme
  • Corporate Healthcare Discounts
  • Referral Programme

How To Apply

Please apply with your resume and cover letter.

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