Cellar Door Ambassador (Wine Jobs: Vineyards & Cellars )

Part Time

  Nautilus Estate

  Blenheim, Marlborough


Cellar Door Ambassador - Casual

Nautilus Estate

The Perfectly proportioned Nautilus shell has inspired the Hill-Smith family to create beautiful, precisely balanced wines since 1985, the early days of Marlborough wines.

About the role

Located at our winery in Marlborough, we are currently seeking an experienced Cellar Door Ambassador to join our team.  Reporting to the Global Brand Manager, this Cellar Door Ambassador role is responsible for delivering exceptional customer experiences at every opportunity including hosting private tours and tastings for individuals and small groups, aligned with our desired brand positioning.  Currently the role requires working alone and autonomously which may change in the future as COVID-19 restrictions ease. 

This position requires close working relationships with the Nautilus Winery and Cellar Door teams, third party tourism providers, management and importantly our customers.

Key requirements

·       Deliver an outstanding level of customer service and sales support that makes Nautilus Estate Cellar Door a must visit Cellar Door within the region.

·       Must be comfortable working in a high pressure environment as part of a busy Cellar Door over the summer season. 

·       Candidates will need to be self-starting and comfortable working autonomously.

·       Hours available are in line with business demands which may be up to 40 hours per week.

·       Undertake manual handling duties as required.

About you

·       An individual with wine sales, wine tourism and/or hospitality experience who has a genuine passion for wine.

·       A personable, approachable and friendly disposition as well as the charisma to deliver the Nautilus story in a compelling and engaging manner.

·       The ability to decipher customers’ needs and preferences is essential.

·       Knowledge about the Marlborough wine industry and tourism would be advantageous

·       Candidates holding a current Manager’s Certificate will be highly regarded

What’s in it for you?

·       Competitive pay rate

·       Full on boarding & training provided

·       A friendly work environment and a caring family culture where we are interested in you as an individual.

Please note that this is a position that involves regular weekend work and often work on public holidays. 

Candidates must currently hold full, unrestricted, permanent working rights in New Zealand and be able to sustain the hours specified above. 

How to apply

Please forward your cover letter and resume to Stuart Hearn, Recruitment Advisor at [email protected] Applications will close Wednesday 7th October 2020.  Confidential enquiries are welcome by phone to Stuart on 09 531 5225


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