Cellar Door & Wine Club Manager
(Wine Jobs:
Vineyards & Cellars )
Full Time
Te Kano Estate
Central Otago,
Otago
Job Description
Te Kano Estate is a focused family producer of premium Central Otago and Waitaki Wines, with vineyards in Waitaki and Central Otago. We are a fully-integrated business from growing to making, bottling, sales, and delivering world class customer experiences.
We are seeking a highly motivated and enthusiastic individual to take on the role as Cellar Door & Wine Club Manager. You may come from a hospitality background where you are well-versed in creating amazing experiences and customer service, or perhaps you have worked in a busy sales role and are looking for a lifestyle move. The main function of this role is to connect with and create memorable on-brand Te Kano experiences for our customers at every touchpoint. This role is responsible for the profitable operation of our Cellar Door, all DTC channels & The Wine Club. It is imperative that you enjoy customer contact, have the ability to look for sales opportunities and have a lot of initiative and drive.
This is a full-time salaried position, including weekends, as a seasonal business there are times of the year that are busier, where extended hours will be required.
This role offers broad diversity, working as part of a small, supportive team, we work together to achieve our common business goals.
As a key member of the business, the Cellar Door & Wine Club Manager will lead by example, as a hands-on Manager. You will use your initiative and creativity to develop and drive sales, always looking for ways to build incremental business and increase brand awareness.
Required qualifications and personal attributes:
- Proven track record with at least 5 years of hospitality, sales or wine industry customer sales & marketing experience.
- A proven track record in sales, business development, growing channels and account management.
- Thorough understanding of what it takes to deliver a world class experience for customers.
- A high level of personal presentation.
- The ability to talk to people at all levels.
- The ability to manage seasonal staff and ensure they are trained, focused and rosters are organised to maximise the opportunities.
- Clear communication, strong leadership skills and the ability to lead by example.
- Be open-minded and prepared to challenge the status quo.
- Excellent interpersonal skills and the ability to work within a team and form lasting positive relationships with our market partners..
- Actively engage with the team bringing ideas and using initiative to drive sales via marketing channels.
- A self-starter with passion for the wine industry and a winning attitude.
