Wine Retail & Hospitality Assistant Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Gravity Winery and Cellar Door

  Nelson Central, Tasman, Nelson

This is a unique dual role in the Nelson Tasman region.

Gravity Cellars is both a wine retail shop (cellar door) and a restaurant in a stunning location. We are looking for a new Assistant Manager to take on the role of 3IC, a keyholder role.

This role would suit someone like a Sommelier or Chef looking to step into a management role.

Duties would include:

  • Overseeing the smooth operation of dual functional licensed premises, ensuring both cellar door duties (retail, selling) and restaurant duties (management of hospitality venue) are performed to a high standard of service.
  • Work with a small team to ensure the smooth day to day running of the cellar door and consistently good service to customers. Some sole charge days will be needed.
  • To prepare the cellar door for opening and ensure the business is presentable.
  • Liaise with the Chef on daily food offerings, have sound knowledge of food items, prepare, and print menus for the day.
  • Drive wine sales by having a sound knowledge of both New Zealand and international wines; there are 5 different wine brands in our portfolio.
  • Operate POS systems, cash management and manage daily reconciliations. 
  • Foster a happy and calm work environment, and ensure your team are trained and efficient in service.
  • Host, assist and serve customers in all forms of service, whether at the table or when buying wines to take away.
  • Assist the General Manager and Restaurant Manager with ordering stock, assist in monthly stock takes and update systems.
  • Keep up to date with new wines, attend regional wine tastings.
  • Build rapport with new customers and maintain good relationships with regular customers.
  • To oversee the cellar door and restaurant operations and achieve or exceed set and agreed expectations.  

Knowledge and experience required in the following:

  • Wine sales
  • POS 
  • Merchandising
  • Customer service
  • Order of service
  • Reservation systems

 

  • Qualification in hospitality or business management advantageous
  • WSET Level 2 or above is highly advantageous.
  • Must have 5 years or more similar experience.
  • Must be available to work weekends, public holidays, and occasional evenings.

In return we offer:

  • Competitive hourly rate based on experience.
  • A unique and fun place to work – great team members.
  • Discounted rates on current wine portfolio
  • Input into menu design
  • Discounted staff meals
  • Continuous professional development & training.
  • Minimum of 30 hours per week

You will need to have either experience as a Sommelier, some basic wine knowledge OR have experience running a busy bar, restaurant, or café. 

Please contact us if this sounds like the role for you!

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