Wine Retail & Hospitality Assistant Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Gravity Winery and Cellar Door
Nelson Central, Tasman,
Nelson
This is a unique dual role in the Nelson Tasman region.
Gravity Cellars is both a wine retail shop (cellar door) and a restaurant in a stunning location. We are looking for a new Assistant Manager to take on the role of 3IC, a keyholder role.
This role would suit someone like a Sommelier or Chef looking to step into a management role.
Duties would include:
- Overseeing the smooth operation of dual functional licensed premises, ensuring both cellar door duties (retail, selling) and restaurant duties (management of hospitality venue) are performed to a high standard of service.
- Work with a small team to ensure the smooth day to day running of the cellar door and consistently good service to customers. Some sole charge days will be needed.
- To prepare the cellar door for opening and ensure the business is presentable.
- Liaise with the Chef on daily food offerings, have sound knowledge of food items, prepare, and print menus for the day.
- Drive wine sales by having a sound knowledge of both New Zealand and international wines; there are 5 different wine brands in our portfolio.
- Operate POS systems, cash management and manage daily reconciliations.
- Foster a happy and calm work environment, and ensure your team are trained and efficient in service.
- Host, assist and serve customers in all forms of service, whether at the table or when buying wines to take away.
- Assist the General Manager and Restaurant Manager with ordering stock, assist in monthly stock takes and update systems.
- Keep up to date with new wines, attend regional wine tastings.
- Build rapport with new customers and maintain good relationships with regular customers.
- To oversee the cellar door and restaurant operations and achieve or exceed set and agreed expectations.
Knowledge and experience required in the following:
- Wine sales
- POS
- Merchandising
- Customer service
- Order of service
- Reservation systems
- Qualification in hospitality or business management advantageous
- WSET Level 2 or above is highly advantageous.
- Must have 5 years or more similar experience.
- Must be available to work weekends, public holidays, and occasional evenings.
In return we offer:
- Competitive hourly rate based on experience.
- A unique and fun place to work – great team members.
- Discounted rates on current wine portfolio
- Input into menu design
- Discounted staff meals
- Continuous professional development & training.
- Minimum of 30 hours per week
You will need to have either experience as a Sommelier, some basic wine knowledge OR have experience running a busy bar, restaurant, or café.
Please contact us if this sounds like the role for you!
