Food & Beverage Attendants (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Nourish Jervois Road Limited

  Queenstown, Otago

We look forward to welcoming candidates who have a genuine passion for the industry, be career driven and have the desire to learn more and contribute to a successful business.

We will offer you a competitive pay package, fantastic work culture with the ability to develop your career within one of NZ’s leading hospitality groups. Oh, and a generous discount at all our venues, free carpark and staff meals. 

We offer excellent development opportunities within our venue and further growth potential at other venues within the portfolio of New Zealand’s leading restaurant group.

We have exciting opportunities for food and beverage attendants to come and join the fun team. 

About the role:

To assist in restaurant operations including setting tables, taking orders, serving, cleaning up, money handling and other related activities. It is expected the Wait Staff will take real ownership of this role to ensure all goals and objectives are achieved and customers’ expectations are surpassed.

Key Accountability Areas:     

Customer Satisfaction

  • Commitment to customer service standards
  • Anticipate and strive to exceed customers’ expectations relative to service and quality of food and beverage and the atmosphere created

Quality Control

  • Table service, order taking and entry into the system
  • Stay updated on current menu choices, specialities and menu deviations, knowing if the kitchen is running out of any item
  • Wine handling and pouring
  • Commitment to developing wine, spirit and food knowledge
  • Preparing tables, and restocking items
  • Ensure the establishment is clean and tidy at all times


  • Ensure you have regular communication with colleagues and management

Menu Knowledge

  • Complete understanding of both food and beverage lists.
  • Knowledge of ingredients of menu items and different options for dietary requirements.
  • Ability to up-sell correct items and recommend items that complete the guest’s experience

About you:

  • Some experience in busy venue desired but not essential as all training will be provided 
  • Excellent verbal communication skill
  • Must work well in a team
  • Organised
  • Punctual and reliable
  • Customer service focused
  • Friendly, energetic and hard-working attitude
  • Willing to learn

Why work with us:

  • Supportive and skilled management
  • Flexible working hours
  • Competitive remuneration
  • Very good tips
  • Daily staff meal and drink
  • Paid day off on your birthday*
  • Enjoy a generous discount across Nourish Group venues
  • Annual staff party and awards
  • In-house development to further your hospitality career
  • $500 Cash sign on bonus*
    *Subject to terms and conditions

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